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Customer Care Executive
Job Posted: a day ago
Salary: £ 25,000 - 25,000 / Annum
Job Type: Permanent
Location: Kempston, Bedford
Expire in: a month
Job Description
Job Description
Customer Care Executive
The Company
A leading engineering company who specialise in the design and manufacture of industrial breaking systems and support products.
The Role
In this role you will serve as the primary contact for requests for orders, quotes and product questions.
The work will include the following:
Handles internal & external customer enquiries quotes & orders, utilizing established standard operating policies & procedures.
Responsible for building strong customer relationships and delivering customer-centric solutions
Work with internal teams with a high sense of accountability and urgency
Handles standard customer escalations, autonomously with first contact resolution when possible.
First contact of completing supplier portal or Supplier application form request by the customers
Order status update – expediting the order by working closely with production & purchasing team
The Candidate
To apply for this role, you must have
1. Previous professional customer care experience within a manufacturing sales
2. Experience with SAP
3. Experience with CRM platforms
4. Demonstrated mechanical or technical aptitude preferred
5. Basic to Intermediate Excel Skills preferred
Reward
The company will offer the successful candidate a competitive salaryBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
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Looking for your next career move? Join a top company hiring Customer Care Executive job near me in Kempston, Bedford! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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