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Customer & Operations Support Administrator
Job Posted: 27 minutes ago
Salary: £ 27,500 - 30,000 / Annum
Job Type: Permanent
Location: DY4, Wednesbury, Sandwell
Expire in: a month
Job Description
Customer & Operations Support Administrator
📍 Location: Tipton (near Great Bridge & Wednesbury)
💰 Salary: £27,500 – £30,000
🕗 Hours: 8:00 AM – 4:30 PM (Monday – Friday)
🚀 Ready to Join a Fast-Moving, No-Time-to-Waste Kind of Team?
We’re Direct Channel Support Systems, one of the UK’s top distributors of cable management solutions for the Mechanical & Electrical sector—and we’re growing fast. That’s why we need a Customer & Operations Support Administrator who’s sharp, switched on, and ready to keep pace with our high-energy environment.
This isn’t your typical admin job. There’s no clock-watching here—just variety, challenge, and a chance to make a real impact every single day.
🧩 What You’ll Be Doing (It’s Non-Stop—in a Good Way):
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🔄 Handling a high volume of customer enquiries by phone and email—professionally and efficiently
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🛒 Processing customer orders accurately and fast—speed and precision are everything
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💬 Preparing and sending quotes—attention to detail is a must
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📊 Using our CRM to track quotes, follow up, and stay on top of it all
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🔄 Managing returns and ensuring smooth resolutions
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🧾 Creating pro forma invoices and managing admin tasks that keep everything flowing
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🤝 Working directly with customers and internal teams to keep operations running like clockwork
🎯 What You’ll Need to Smash It:
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⚡ Super-fast and organised—this is a fast-paced role where you’ve got to stay one step ahead
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📞 A confident communicator—clear, professional, and friendly, whether it’s a call or email
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🔢 Good with numbers—you’ll be handling quotes, prices, and orders with accuracy
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💻 Tech-savvy—fluent with PCs, Excel, Gmail, and internal systems
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💪 Adaptable and resilient—can multitask and shift gears quickly without breaking a sweat
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✅ Experience in a fast-paced admin, customer service, or operations role—ideally in a similar high-volume setting
💼 Why You’ll Love Working With Us:
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🌀 No two days are the same—you’ll stay engaged and challenged
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👥 Join a talented, experienced, and friendly team
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📈 Real career progression—as the company grows, so can your role
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🔒 Job stability—you’re joining an established, successful business
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💷 Competitive pay—£27,500 – £30,000 per year, plus great team culture
📩 Sound Like You?
If you’re buzzing with energy, laser-focused under pressure, and want to be part of a business that’s going places—apply now with your CV and tell us why you’re the perfect fitBefore You Apply
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Looking for your next career move? Join a top company hiring Customer & Operations Support Administrator job near me in DY4, Wednesbury, Sandwell! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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