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Customer Repairs Advisor
Job Posted: 5 hours ago
Salary: £ 26,000 - 26,000 / Annum
Job Type: Temporary
Location: Otterbourne, Hampshire
Expire in: a month
Job Description
️ Repairs Administrator – Hampshire | Three Month Temporary Role | Full-Time
We are currently recruiting on behalf of our client for an experienced Repairs Administrator to join their team in Hampshire on a temporary three month contract, with the possibility of extension.
This is a fantastic opportunity to contribute to a busy and fast-paced Property Services team, providing essential support to both tenants and contractors. The role is 37 hours per week, primarily based on-site, with some flexible working options to be discussed with the hiring manager.
🔍 Key Responsibilities:
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Act as the first point of contact for tenant repair enquiries, providing clear and professional communication
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Log, raise, and follow up on repairs and maintenance requests using internal systems
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Liaise with contractors and tenants to ensure timely and effective repairs are carried out
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Support the implementation and improvement of Responsive Repairs processes
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Handle customer complaints professionally across phone, email, and in-person interactions
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Produce work orders and explain responsibilities related to repairs to tenants
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Monitor progress of repairs and provide timely updates and explanations to residents
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Ensure emergency repairs are prioritised and tenant safety is maintained at all times
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Report poor workmanship or delays to senior staff and Area Property Surveyors
✅ What We’re Looking For:
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Strong administrative background within housing, property, or repairs
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Excellent communication and customer service skills
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Ability to handle sensitive or technical matters with professionalism and clarity
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Confident using computerised systems and managing repair workflows
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Proactive, organised, and able to manage competing prioritiesBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Repairs Advisor job near me in Otterbourne, Hampshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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