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Customer Service Admin / Customer Support Representative
Job Posted: 19 hours ago
Salary: £ 27,000 - 27,000 / Annum
Job Type: Permanent
Location: Billingshurst, West Sussex
Expire in: a month
Job Description
Job Title: Customer Service Admin
Location: Billingshurst RH14 9SJ, on-site
Salary: £27,000 p/annum + Performance related bonus
Hours:Monday to Friday 8am to 5pm with 1 hour lunch
Job Type: Permanent, Full Time
Clarion Communication Systems is a rapidly growing Technology company based in West Sussex, owned by the Codeo Group, major European actor in the circular economy, specialising in sustainable technology hardware.
We offer a comprehensive range of remanufactured Technology equipment to both business and end users worldwide. Our high quality, cost-effective product range is receiving increasing take-up from both Private and Public Sectors.
Main duties:
Providing administrative assistance to Account Managers
Deal with incoming telephone enquiries, transferring to the correct parties, taking accurate messages
General administration duties such as processing sales orders and preparing invoices
Arranging couriers, sending tracking numbers, dealing with courier mix-ups, sending invoices
After sales ad hoc customer calls
After sales service - responding to customer non-technical enquiries and complaints
Maintaining supplies of stationery and equipment
Ad hoc data entry
Handling customer service on ecommerce platforms (messages, calls, invoices, returns)Skills/Experience required:
Excellent administration, organisation and time management skills
Excellent communication and interpersonal skills within a team
Strong IT skills and knowledge of Microsoft Office (Excel, Outlook)
Proactive and confident in communicating with customers, suppliers, and internally
Comfortable with prioritising and multi-tasking under pressure and to very short deadlines
Small team attitude: Flexible, adaptable, and dependable, with a strong sense of professionalism and dedication
Valid passport
Education: A-Levels or equivalentBenefits:
On-site parkingPlease click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the relevant experience or job titles of: Sales Executive, Customer Services Executive, Customer Service Representative, Customer Support, Customer Service Executive, Telemarketing, Account Management, Sales, Customer Success Executive, Customer Services, Customer Service Consultant, Customer Service Administrator, Customer Service Representative, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, Customer Service, Customer Services Officer will be considered for this roleBefore You Apply
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