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Customer Service Administrator
Job Posted: 2 days ago
Salary: £ 25,500 - 27,500 / Annum
Job Type: Permanent
Location: Malmesbury
Expire in: a month
Job Description
Due to a recent, impressive 30% growth we are collaborating with a thriving firm, helping them throughout this expansion within a bespoke industry. With a developing consumer base our client is looking for a passionate Customer Service Executive to join their alarm activation team. Our client stands among the UK’s top professionals in property and site security.
As the Friendly Customer Service Executive you will develop, grow, and maintain a portfolio of clients effectively, ensuring an exceptional customer journey all the way from security assistance to providing updates and reports highlighting an all-inclusive service.
Due to continued success in the last calendar year our client continues to thrive, would you like to thrive with them? This is a role not to miss with an employer who will invest in you and will support your development and career aspirations.
If you're a confident communicator with an ability to provide a positive customer experience this is the position for you, so what are you waiting for? Get in touch!
The nature of our client's business within the alarm activation team requires the staff to work on a 4 on 4 off rota from 07:00am - 19:00pm.
Benefits our client offers permanent staff shows below:
10% annual bonus scheme
20-day annual leave entitlement with bank holidays
Life Insurance
Free onsite parking
Company pension scheme
Joining a fantastic company culture all working towards a joint goal
This Customer Support Administrator role will hold the below responsibilities:
Managing customer relationships arranging quotes and relationship management
Deal with inbound customer enquiries
The processing and action of work orders compiled by their clients
Managing a portfolio of client’s requests and provide aftercare
Dealing with invoice queries and issuing customer invoices
General administration duties
Handling of complaints in accordance with the agreed escalation process.
The ideal candidate for this Customer Support Administrator role will hold the exposure and skillsets below:
Previous exposure within an administrative or customer service role is essential
Naturally, a confident communicator with the ability to build secure relationships
A progressive and professional mindset with the want to grow
Previous experience with invoicing or customer queries would be advantageous
Excellent Attention to detail
Competent in Microsoft office and outlook
Able to multitask and prioritise workload
Full UK Driving License
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Looking for your next career move? Join a top company hiring Customer Service Administrator job near me in Malmesbury! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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