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Customer Service Administrator
Job Posted: 4 days ago
Salary: £ 22,000 - 25,000 / Annum
Job Type: Permanent
Location: Sevenoaks
Expire in: 24 days
Job Description
JRRL are delighted to be working with a progressive and supportive company offering a fantastic opportunity for an Administrator to join their team in Sevenoaks. You will be working within a team to deliver a high level of customer service within a Helpdesk environment with administration duties.
This is a full-time office-based position working Monday to Friday on a shift rota – 7.30am – 3.30pm, 8am – 4pm or 9am – 5pm with 1 hour lunch (unpaid)
Main Duties for the Administrator:
Schedule planned maintenance for in house and subcontracted labour.
Update planned maintenance jobs with status updates.
Maintain client compliance systems.
Develop working relationship with Operations Team and clients to deliver best in class service.
Working to a range of performance KPI’s.
Oversee the logging and close down of reactive calls.
Administration duties.
Person Specification for the Administrator:
Good literacy and numeracy skills.
IT literate – MS Office, Laptop, Tablet.
Excellent customer service skills ideally within a helpdesk/contact centre environment.
Ability to work to deadlines and targets.
Ability to work sometimes under pressure.
Company Benefits:
20 days holidays, rising yearly to 25 days
Free parking onsite
Pension enrolment scheme
Private healthcare options available following probation period
Social events with colleagues, friends, and family
This Administrator role is a full-time permanent role offering career progression, a supportive team environment. The starting salary is £22,000 - £25,000 and full training will be given. This is a company that like to train and progress their staffBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Service Administrator job near me in Sevenoaks! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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