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Customer Service Administrator *Temporary until October
Job Posted: 2 hours ago
Salary: £ 13 - 13 / Hour
Job Type: Temporary
Location: Newcastle upon Tyne, Tyne and Wear
Expire in: a month
Job Description
Join Our Client as a Customer Service Administrator! 🌟
Are you an enthusiastic and forward-thinking individual looking for an exciting opportunity in the manufacturing sector? We are seeking a Customer Service Administrator to join our client's friendly team on a temporary basis for 5 months. If you're ready to provide exceptional customer support, we want to hear from you!
Position Details:
Contract Type: Temporary (5 months)
Hourly Rate: £13.00ph paid on a weekly basis through OA
Working Pattern: Full Time hours
Official office hours: 9-5 Monday to Thursday, 9-2 on Fridays
Flexitime available to ensure customer service coverage
Some weekend cover (max 4 hrs) on a rota basis
Our office operates from 9:30 to 4:30 Monday to Thursday and 9:30 to 1:30 on Fridays. Weekend cover helps our client manage priority communications and keep customers satisfied.
Location: Dog-friendly office in Gosforth - free parking on site and accessible via public transportRole Overview:
As a Customer Service Administrator, you will be the first point of contact for our customers, offering advice and after sales support for products. Your responsibilities will include:
Handling e-commerce customer communications via email and phone
Liaising with our fulfilment warehouse to ensure smooth order transitions
Recording all communications, returns, and stock movements
Processing credits and identifying sales opportunities
Spotting trends in customer feedback and sharing insights with the teamWhat We're Looking For:
Experience: 2-3 years of customer service experience preferred
Skills: Excellent verbal, written, and interpersonal communication skills
Computer Literacy: Proficiency in Word, Excel, CRM Software, and Order Management Software
Traits: Approachable and self-motivated
Abilities: Strong attention to detail and excellent time managementWhy Work With Us?
Here are just some of the benefits you can expect while working on behalf of Office Angels:
Direct employment with Office Angels, ensuring you're well looked after
Access to discount vouchers with many high street brands
Eye care vouchers
Weekly pay
Pension scheme option (with employer contributions)
28 days paid annual leave (based on weekly accrual)Join Us!
If you're ready to take ownership of your customer service responsibilities and contribute to our clients high customer satisfaction rate, apply now!
How to Apply:
Ready to embark on this exciting journey? Please apply with your CV today.
Please note only shortlisted candidates will be contact directly.
If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our websiteBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Customer Service Administrator *Temporary until October job near me in Newcastle upon Tyne, Tyne and Wear! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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