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Customer Service Advisor and Administrator
Job Posted: 4 hours ago
Salary: £ 12.21 - 12.21 / Hour
Job Type: Temporary
Location: NN4, Great Houghton, West Northamptonshire
Expire in: a month
Job Description
Job Title: Admin / Customer Service Advisor
📍 Location: Brackmills, Northampton
💷 Hourly Rate: £12.21 per hour
🕒 Hours: Full-Time – Two shift patterns available:
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Monday to Friday, 10:00 AM – 6:00 PM
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Tuesday to Saturday, 8:00 AM – 4:00 PM
🔎 Job Overview:
We are currently recruiting for a reliable and organised Admin / Customer Service Advisor to join our busy team based in Brackmills, Northampton. This is a full-time, on-site role ideal for someone with a background in customer service and administration who enjoys working in a fast-paced, collaborative environment.
📝 Key Duties:
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Respond to customer queries via email and phone in a timely and professional manner
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Manage customer service tickets and ensure issues are resolved efficiently
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Create manual shipping labels for certain orders as needed
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Process booking requests and liaise with internal departments
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Update internal systems to maintain accurate order information
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Release customer orders using order management software
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Carry out regular system checks to ensure smooth production and dispatch
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Visit the warehouse floor to verify parcel or order details when required
✅ Candidate Requirements:
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Strong communication skills – both written and verbal in English
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Proficient in Microsoft Excel (intermediate level or higher)
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Excellent attention to detail and the ability to handle multiple tasks
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Previous experience in a customer service or administrative role is essential
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Confident using order management systems and picking up new software quickly
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Proactive team player who can adapt to a varied workload
🎯 What We Offer:
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Competitive hourly pay
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Full-time, stable working hours
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A friendly and supportive team atmosphere
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A dynamic role combining admin and hands-on tasks
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Opportunities for long-term development within the company
📩 Ready to join a fast-paced and growing team?
Apply now with your CV and take the next step in your admin/customer service careerBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Service Advisor and Administrator job near me in NN4, Great Houghton, West Northamptonshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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