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Customer Service Advisor
Job Posted: 16 hours ago
Salary: £ 30,609 - 30,609 / Annum
Job Type: Permanent
Location: Watford, Hertfordshire
Expire in: a month
Job Description
Would you like to work for an award-winning organisation that offer fantastic salary, benefits and progression? Are you keen to build a career within a successful business? Have you got previous customer service and/or administration experience? We have multiple job opportunities available being recruited for ASAP!
Think Specialist Recruitment are delighted to be working with a fantastic organisation based within the Watford area, this successful, growing and award-winning client have exciting opportunities for customer focused candidates to join their growing team. Offering hybrid working, you must be able to attend training at their Watford office and for 2-3 days per week thereafter.
Salary of £30,000 to £31,000
Benefits include:
Enhanced pension (up to 15% employer contribution)
Annual salary review
Up to 27 days annual leave + bank holidays
Discretionary bonus paid twice annually
Salary sacrifice car scheme from day 1
Private healthcare
Candidates must have a customer service background within an office environment, be keen to learn and also grow their career, as well as be great team players to be part of a successful and growing team.
Role overview:
Support the order process and ensure high levels of customer service are received
Provide a good level of customer service by ensuring all enquiries are dealt with quickly and efficiently, and that the customer is kept up to date at all stages of the process
Process all deliveries for all orders placed online
Reply to emails in a timely and professional manner
Provide a high level of support to customers throughout the process
Handling customer queries and problems as they arise
Working well as part of a team
Contact customers if there is an issue with their delivery
Candidate requirements:
Previous experience within customer service
Relationship building skills
Previous administration experience
Strong team player
Good communication skills on all levels
Able to commute to the Watford office - hybrid working is available after training
Looking for the next step in your career? Think Specialist Recruitment.
Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT supportBefore You Apply
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