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Customer Service Advisor

Job Posted: a day ago

  • Salary: £ 12.21 - 12.21 / Hour

    Job Type: Temporary

  • Location: Swaffham, Norfolk

Expire in: a month

Job Description

Join Our Team as a Customer Service Executive! Are you passionate about customer service? Do you enjoy working in a dynamic environment where you can make a difference? If so, we have the perfect opportunity for you! Position: Customer Service Executive Location: Onsite - Breckland Site, IP25 6JB Contract Type: Temporary Start Date: ASAP Contract Length: 4 months Working Pattern: Full Time (Mon - Fri: 9am - 5:30pm) Pay: £12 per hour About Our Client: Serco's Environmental Services provide a complete waste, recycling, and street cleansing service on behalf of the residents and community of Norfolk. Serco are seeking a Customer Service Executive to join their dedicated customer service team who will aim to provide the very best levels of customer service. Main Responsibilities Handling inbound and outbound calls to residents across Breckland, North Norfolk and Kings Lynn. Taking payments and raising worksheets. Monitor emails daily and complete admin tasks as a team You will confidently follow established procedures and processes, working well independently as well as a team playerThe Ideal Candidate Will Have Prior experience within a customer service environment Strong communication skills Attention to detail Great active listening skills A patient and empathetic attitude Strong time management and organisational skills Adaptability and flexibility Comfortable working in fast-paced environments Computer literacy Maintain good customer relations. Meet personal targets and work towards team targetsAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

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