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Customer Service Advisor
Job Posted: 21 minutes ago
Salary: £ 12.85 - 12.85 / Hour
Job Type: Temporary
Location: Hinckley, Leicestershire
Expire in: a month
Job Description
Are you looking for your next role in Customer Service? An exciting position awaits as a Customer Service Advisor in a dynamic and supportive environment. This role offers the chance to be part of a dedicated team, where your organisational skills and customer-focused approach will be highly valued.
In this role the primary focus will be on providing outstanding service to customers, ensuring their queries and concerns are resolved efficiently and effectively. This position is ideal for individuals who thrive in a fast-paced setting and take pride in their ability to assist others.
Benefits:
Work-Life Balance: Enjoy a consistent Monday to Friday schedule, allowing you to maintain a healthy work-life balance.
Professional Growth: Engage in continuous learning and development opportunities to enhance your skills and advance your career.
Supportive Environment: Join a team that values collaboration, mutual respect, and a positive workplace culture.
Empowerment to Innovate: The freedom to think creatively and propose new ideas, with the assurance that your contributions will be valued and recognised.
Key Role Responsibilities:
* Handle customer inquiries via phone & email ensuring timely and effective resolution.
* Engage with customers directly listening and understanding the customers needs, dealing with the query directly or ensuring passed to the correct department to action accordingly
* Maintain detailed and accurate records of customer interactions and transactions.
Skills and Experience Required:
* No qualifications required however experience in a customer service office based role (minimum 1 year).
* Excellent communication skills, both written and verbal, with the ability to interact professionally with a diverse customer base.
* Strong problem-solving skills and the ability to think on your feet.
* Proficiency in using customer service software, databases, and tools.
* A positive attitude, patience, and the ability to remain calm under pressure.
Training from day one will be provided.
Temporary position working Monday - Friday 9am-5pm £12.85 per hour.
If you feel this role is for you please use the link to apply today! We look forward to hearing from youBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Service Advisor job near me in Hinckley, Leicestershire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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