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Customer Service Representative
Job Posted: 10 hours ago
Salary: £ 25,000 - 25,000 / Annum
Job Type: Permanent
Location: Epsom, Surrey
Expire in: a month
Job Description
Our client is one of the leading employers in the area and is seeking a Customer Service Representative.
They offer professional and structured training and development opportunities, genuine career progression and a benefits package which is second to none.
Opportunities to study for professional qualifications, including the CeMAP
* Based in Epsom
* Up to £25,000 (DOE) + discretionary bonus
* 23 days holiday (rising to 27 days) + bank holidays
* Hybrid (after training)
Job Description:
* Dealing with telephone calls and responding efficiently to enquiries
* Issuing relevant literature, illustrations and application forms to customers
* Proactively following up enquiries with a view to converting these into applications
* Responding to requests for progress updates from customers
* Producing regular ad-hoc management information reports
* Conducting account transactions for new and existing customers
Person Specification:
* Must be educated to GCSE level 5 grade A - C (minimum C grade in both Math’s & English)
* Previous customer service
* Previous experience of handling incoming telephone calls
* A background in financial services, banking, insurance or similar would be an advantage
* Strong administrative and organisational ability and a keen attention to detail
* Confident, clear and professional telephone manner
Benefits
* Pension Scheme
* BUPA Membership
* Professional Study Support
* Free Parking
* Social Events
* Staff monthly draw
* Perkbox
* Life assurance
* Income protection
* Season ticket loan
* Buy and sell holiday
Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice!
Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
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Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employerBefore You Apply
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Looking for your next career move? Join a top company hiring Customer Service Representative job near me in Epsom, Surrey! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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