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Customer Service Supervisor
Job Posted: 6 hours ago
Salary: £ 32,000 - 35,000 / Annum
Job Type: Permanent
Location: Oldham
Expire in: a month
Job Description
Are you comfortable on the phone and do you have experience of delivering first class customer service?
Do you have a basic level of understanding of engineering and manufacturing?
Would you like a role with an element of team leadership?
This could be the role for you!
Our client are an industry leading manufacturer of specialist equipment and they are looking to appoint a Customer Service Supervisor to act a senior figure to a team of five executives. As Customer Service Supervisor, you must act proactively at all times, carrying out your duties in a professional and courteous manner and provide customers with regular updates on their projects. Customers frequently chase for updates on progress, timescales and delivery dates. You will be the central point of contact to answer those queries. It is important you have prior experience in customer support, sales, projects or contracts focused roles.
Customer Service Supervisor - Skills and Abilities - Customer / Contracts / Service / Engineering / Manufacturing
Prior experience in dealing with customers via telephone and email
Excellent organisational and administrative skills and experience
High level of communication skills, both internal and external
A confident personality as you will be the first point of contact for the business
Good IT skills
Customer Support / Customer Service Supervisor / Sales Admin / Project / Contracts / Customer / Contracts / Administrator / PA / MRP / ERP / Manufacturing / Engineering
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