Hiring Now: Customer Services Assistant Near You – Apply Today!
Your Next Customer Services Assistant Job Starts Here – Apply Now!
Customer Services Assistant
Job Posted: a day ago
Salary: £ 24,000 - 24,000 / Annum
Job Type: Permanent
Location: BH16, Holton Heath, Dorset
Expire in: a month
Job Description
Location: Near Wareham
Salary: £24,000
Hours: 9am-5.30pm Mon-Fri, office based (can be flexible on hours for right person)
Benefits: 20 days holiday, Stakeholder pension employer contribution 4%, bonus scheme, training provided.
Aspire Jobs are delighted to be working with our fast growing and reputable client within the telecoms sector who are now looking to recruit a Customer Services Assistant to join their expanding team. Full training will be provided for the suitable candidate.
Working as part of the Customer Services team, this is a key role supporting and working closely with customers. The primary focus will be responding to customer requests and queries by phone, online chat and email to maximise customer satisfaction.
Requirements of the Customer Services Assistant:
* Basic understanding of IT, technology or telecoms and/or interest in technology.
* Strong customer service skills.
* Strong attention to detail.
* Good time management skills.
* Good administration skills.
* Computer literate.
* Confident and polite telephone manner.
* Team player.
* Highly organised.
* Proactive.
* Ability to multitask.
* Willingness to learn.
* Passion to drive business forward.
Responsibilities of the Customer Services Assistant:
* Resolving customer queries and technical issues on the products.
* Respond to customer billing information requests.
* Resolving daily service issues, logging faults and updating tickets.
* Order processing.
* Raising sales invoices.
* Credit control.
* Logging all customer interactions on the company CRM system.
* Maintaining customer data.
* Processing invoices and proforma requests.
* Processing credit notes and refundsBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Customer Services Assistant job near me in BH16, Holton Heath, Dorset! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).