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Customer Solutions Manager
Job Posted: 9 minutes ago
Salary: £ 50,000 - 60,000 / Annum
Job Type: Permanent
Location: B37, Chelmsley Wood, Solihull
Expire in: a month
Job Description
The Customer Solutions function serves as a business consultancy, leveraging an extensive knowledge of supply chain
and freight forwarding to develop fantastic solutions for our customers. We have an unwavering passion for supply
chain and industry advancement via technology and digitisation and are looking for a Solutions Development Manager
to take us to a new level. The successful candidate will be able to develop, position, and demonstrate product-
specific solutions during sales cycles and consultative cycles with customer, supporting the Customer Solutions and
Account Management teams to deliver compelling value proposition to our most strategic existing and prospective
customers.
Purpose
This role will involve working with Customer Solutions & Account Management to identify, develop and deliver
compelling value propositions with supporting resources for new and existing highly strategic customers. For existing
customers, Metro is focused on the development of strategic client partnerships via win-win joint value creation
initiatives to support building longer term partnerships.
Key Accountabilities and Responsibilities:
• Support the ‘Proactive Qualification’ of opportunities in conjunction with Commercial and Key Account teams
(Support go/no go process of account qualification).
• Actively participate in RFx processes which require strategic solutions input and effort to develop a value proposal.
• Maintain and further develop a healthy pipeline of existing and prospective strategic customers, ensuring consistent
engagement and identifying opportunities to convert interest into actionable business relationships.
• Project management of supply chain development engagements, from qualification to value proposition delivery,
including positioning and discussion of proposals with Customers in a consultative and proactive mannerBefore You Apply
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