Hiring Now: Customer Support Advisor Near You – Apply Today!
Your Next Customer Support Advisor Job Starts Here – Apply Now!
Customer Support Advisor
Job Posted: a day ago
Salary: £ 24,500 - 25,600 / Annum
Job Type: Permanent
Location: HX5, Elland, Calderdale
Expire in: a month
Job Description
I am looking for a proactive and customer-focused Customer Support Advisor to join my clients' team. In this role, you’ll be the first point of contact for consumers, delivering excellent service and helpful advice. You'll also support the wider team with administrative tasks and play a key role in the smooth delivery of our projects.
If you enjoy helping people, thrive in a fast-paced environment, and have experience in a contact centre or customer-facing role, I’d love to hear from you!
Key Responsibilities:
Customer Service & Project Delivery
*
Handle inbound and outbound calls with customers and clients.
*
Provide clear, helpful advice on a day-to-day basis.
*
Build and maintain positive relationships with clients.
*
Record key information accurately across various IT systems.
*
Support project delivery through administrative tasks and reporting.
Administration
*
Assist team members with day-to-day administrative needs.
*
Deliver accurate internal and external reports.
*
Ensure all admin tasks are completed with a high level of detail.
*
Support with training and onboarding of new team members when required.
What I'm Looking For:
*
Minimum 2 years of contact centre or customer service experience
*
Excellent verbal and written communication skills
*
A strong customer focus with the ability to respond empathetically and effectively
*
Confident in handling calls and managing a high volume of interactions
*
Great time management and multitasking skills
*
Collaborative and supportive team player
*
Adaptable and comfortable with change
*
Strong problem-solving ability
*
Demonstrated empathy and the ability to support customers from diverse backgrounds
*
Good IT literacy, with the ability to learn new systems quickly
Benefits?
*
A supportive and inclusive team environment
*
Ongoing training and development opportunities
*
A role where your work makes a real difference to people’s lives
*
Healthy work-life balanceBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Customer Support Advisor job near me in HX5, Elland, Calderdale! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).