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Field Application Engineer | Global Telecoms | Mission Critical Systems
Job Posted: 2 days ago
Salary: £ Competitive
Job Type: Permanent
Location: Cambridge
Expire in: a month
Job Description
We’re hiring a Field Application Engineer (FAE) to provide frontline technical expertise across pre-sales, solution delivery, and ongoing customer support. This is a hands-on, customer-facing role focused on advanced RF systems — ideal for someone who thrives at the intersection of engineering, networks, and customer success.
You’ll work closely with sales, engineering, and customers to ensure smooth technical delivery from first conversation to final deployment, both in the UK and internationally.
🔧 What You’ll Be Doing
Provide expert technical support across the full sales cycle (pre-sales and post-sales)
Join customer meetings to scope, advise, and demonstrate technical capabilities
Deliver and maintain high-quality customer training programs
Act as a first-line technical contact for troubleshooting and escalation
Prepare technical task plans, reports, and maintain accurate documentation
Support live demonstrations, tradeshows, and field events
Ensure health, safety, and quality standards are upheld at all times
Work cross-functionally with engineering teams to stay aligned on capability and delivery
Report to the Customer Experience Manager and support sales objectives through technical enablement🧠 What You’ll Bring
Degree or equivalent technical education
Strong knowledge of RF systems and the RF spectrum
Solid grounding in networking principles (e.g., TCP/IP, routing, diagnostics tools)
Hands-on experience in field engineering and technical delivery
Proven ability to deliver structured customer training
Working knowledge of safe practices, including risk assessment🚀 What We’re Looking For
A proactive, technically credible professional who thrives in front of customers
Excellent communicator — both written and verbal — with strong interpersonal skills
Able to balance competing priorities and think on your feet
Comfortable working independently and with cross-functional teams
Willing to travel regularly across the UK and internationally to support customers, demos, and training sessionsWhy Join?
Work on cutting-edge spectrum intelligence systems used by defence and security customers worldwide
Be part of a company where sales, support, and engineering collaborate closely under one roof
Autonomy, variety, and a real-world mission — this isn’t a desk-only job
Play a key role in technical delivery that directly contributes to growth and customer successBefore You Apply
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