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General Manager
Job Posted: a day ago
Salary: £ 40,000 - 50,000 / Annum
Job Type: Permanent
Location: Cheltenham, Gloucestershire
Expire in: a month
Job Description
General Manager – Interiors Showroom
Salary to £45k
Cheltenham
Our client, a well-established and growing interiors business, is seeking an experienced General Manager to lead daily operations and drive business performance. This is an excellent opportunity for a commercially astute professional to oversee strategic and operational functions while maintaining a strong customer-focused approach.
Must have’s
* Strong understanding of financial principles, including P&L management and balance sheet analysis
* Ability to understand margins, profitability and balance sheets
* Commercial Acumen
* Proven experience in a general management or senior operational role
Nice to have’s
* Excellent leadership and team motivation skills
* Industry experience in blinds, soft furnishings, or home interiors (preferred)
* Experience of CRM systems (Carmen ideally) and either Xero or Sage
So what will you be doing?
* Provide full operational leadership across the business, ensuring consistent commercial performance
* Manage customer interactions both in person and digitally, offering expert product advice with a focus on customer satisfaction
* Lead and develop the team by setting clear goals, KPIs, and performance benchmarks
* Oversee showroom operations, diary management, scheduling, and workflow coordination
* Handle order processing, purchasing, and supplier relations to ensure cost-effective procurement
* Monitor financial performance including margins, profitability, and overall business metrics
* Report regularly to Directors and liaise with Head Office on business updates and forecasts
* Proven experience in a general management or senior operational role
Helpful Extras
* Monday to Friday
* Hours 8am-5pm but will need flexibility especially in the early days
* Managing a small team of 4
If you are a driven professional with a passion for operational excellence and customer service, we would love to hear from you.
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