Expire in: 7 days
German Customer Service Representative - (Hybrid, mostly remote)
Location: Cambridge (Remote and 1 x per month in the Office)
Client Profile:
Origin Multilingual is proud to announce, we are searching for a German Speaking
Customer Service Advisor to join an industry leader in the healthcare industry. This
opportunity is offered on a full time and permanent basis.
Key Purpose
The representative will be dealing with inbound and outbound calls on a daily basis to
ensure a top-quality service for existing and new customers. You will be in charge of adding
value to each customer who calls as well as having strong product knowledge.
Key Responsibilities:
● Answering calls from existing and new customers
● Proactively dealing with all queries relating to the business
● Taking orders and bookings via external and internal calls
● Managing email queries
● A professional approach with the ability to build rapport with each customer
● Demonstrating extensive knowledge on all product ranges
● Facilitating calls from B2B and B2C
Personal Specification
The successful candidate for the position, will have the following competences:
● Previous experience in a similar role (preferred but not essential)
● Customer service experience (preferred but not essential)
● Self-motivated, with a ‘can do’ attitude
● Attention to detail with high level of communication skills is essential
● German Fluent speaker
● Computer literacy
● A passion to deliver the highest quality for our client’s customers
Different shifts available:
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Shift 1 - 5 week rotation (Late Sat) - £26,575
Week 1: Monday to Friday. 07:00 – 15:15
Week 2: Monday, Tuesday, Wednesday, Thursday 07:30 – 15:45 and Saturday 11:45 –
20:00
Week 3: Monday to Friday. 11:00 – 19:15
Week 4: Monday, Tuesday, Wednesday, Thursday. 08:00 – 16:15 and Saturday 09:45-
18:00
Week 5: Monday to Friday. 11:45 – 20:00
Shift 2 - 5 week rotation (Standard) £26,500
Week 1: Monday to Friday. 07:00 – 15:15 UK Time
Week 2: Monday, Tuesday, Wednesday, Thursday and Saturday. 07:30 – 15:45 UK Time
Week 3: Monday to Friday. 11:00 – 19:15 UK Tim
Week 4: Monday, Tuesday, Wednesday, Thursday and Saturday. 08:00 – 16:15 UK Time
Week 5: Monday to Friday. 11:45 – 20:00 UK Time
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Shift 3 - E Shift: - £26,050
11:45-20:00 Mon, Tue, Wed, Fri, Sat (Thursday OFF)
Additional benefits:
● Contributory pension scheme of up to 6%
● Opportunity to buy & sell holiday
● Gym membership discounts
● Contributory hospital and health cash plan
● Cycle2Work scheme
● Eye care vouchers
● Free monthly nutritional and personal care products
● Life assurance
● Discounts at leading brands and retailers
Do not include the following in your job application, CV, or cover letter:
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring German Speaking Customer Service - (Hybrid, mostly remote) job near me in PE19, Saint Neots, Cambridgeshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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