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Hands on' Operational Support Exec
Job Posted: 3 hours ago
Salary: £ Competitive
Job Type: Permanent
Location: Norwich
Expire in: a month
Job Description
Join the UK's largest provider of their kind in this diverse and dynamic Operations Support role, where you'll play a vital part in my client's day-to-day operations.
This operations-focused position combines practical warehouse management with client-facing responsibilities. You'll be at the heart of my client's distribution operations, ensuring their products reach clients efficiently while providing exceptional service support.
Key Responsibilities Hands-On Distribution Management (60%)
Oversee and manage inventory in the distribution facility
Process incoming deliveries of boards and posts efficiently
Conduct regular stock counts and prepare materials for dispatch
Arrange shipments and manage Parcelforce manifests
Maintain a clean, organised and efficient distribution environment
Service Support (40%)
Update the internal systems with accurate information
Handle customer queries professionally via phone, live chat and email
Process and place orders with suppliers for stock replenishment
Provide responsive customer service to clients, addressing day-to-day inquiries
Follow up on outstanding requests with local suppliers
Assist the Norwich centre with work lists, packing lists and client management
Perform general administrative duties as required
Additional Responsibilities
Support the team with occasional driving duties
Take on general ad hoc tasks as business needs require
The Ideal Candidate
Is comfortable with physical work and regular manual handling
Presents themselves professionally when dealing with clients
Can handle challenging customer situations with confidence and tact
Possesses strong IT skills, particularly in MS Office applications
Works effectively both independently and as part of a team
Demonstrates excellent attention to detail
Holds a full, valid UK driving licence (essential)
This hands-on role offers the perfect opportunity for someone who enjoys a balance of practical warehouse operations with customer service responsibilities.
If you're seeking a varied position where you can make a tangible difference in a market-leading organisation, I'd love to hear from you.
Apply today to join my client's teamBefore You Apply
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Looking for your next career move? Join a top company hiring Hands on' Operational Support Exec job near me in Norwich! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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