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Head of Customer Solutions
Job Posted: a day ago
Salary: £ 60,000 - 70,000 / Annum
Job Type: Permanent
Location: Coleshill, Warwickshire
Expire in: a month
Job Description
Head of Customer Solutions
Birmingham
Up to £70,000 + Bonus
I'm working with a fast-growing and forward-thinking logistics company in Birmingham that's on the hunt for a Head of Customer Solutions to drive strategic value creation and innovative supply chain solutions for their high-profile clients.
This is a senior role ideal for someone with a background in freight forwarding, supply chain transformation, or 3PL/4PL consultancy, and a passion for combining strategy, technology, and customer experience to deliver real commercial impact.
What you'll be doing:
Acting as a trusted advisor to key customers and internal teams
Leading the design and delivery of bespoke supply chain solutions
Driving strategic value propositions with measurable client benefits
Managing internal workshops, consultative sales efforts, and high-level client presentations
Coaching commercial teams on value-led, consultative engagement
What you'll need:
5-10 years in supply chain transformation or freight/logistics consultancy
Strong commercial acumen and operational understanding
Excellent stakeholder management and presentation skills
Deep knowledge of supply chain systems and digitisation
Ability to lead projects
What's in it for you?
Salary up to £70,000
Bonus paid twice per year
Free on-site parking
Car scheme
If you're ready to take the lead in shaping customer solutions that drive real business change, this Head of Customer Solutions role in Birmingham could be the perfect step forward.
WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.
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Looking for your next career move? Join a top company hiring Head of Customer Solutions job near me in Coleshill, Warwickshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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