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HGV Service Manager Vacancy VMU
Location: Hams Hall birmingham
28154
Salary: £50,000 + bonus
My client is is a commercial vehicle fleet management company with a service provision packaged to offer a clearly defined portfolio of support services to both new and existing companies.
Currently operating 19 depots throughout the UK, they supports customers from a variety of industry’s with the day to day running of their commercial vehicles.
We are looking for an experienced VMU Manager to run our depot.
Benefits:
22 days holiday
Competitive salary
Car allowance
Pension Scheme
Key Accountabilities and Responsibilities
Developing and implementing standards and procedures for the VMU
Setting and maintaining service levels
Supervising team members to ensure that their designated duties are performed correctly and in a timely fashion, escalating any problems or shortfall areas to the Regional Manager.
Maintaining customer relationships and improving response and delivery times
Updating service methods to improve overall efficiency
Resolving any service problems and customer complaints
Conducting periodic appraisals with team members and identifying any areas for improvement
Creating and presenting regular reports to senior management.
Maintaining contacts for commercial growth and business development.
Instructing customers on equipment operation, care and maintenance
Ensure that the image and levels of service within the department is in line with Company standards
Ensure that all company H&S and Trade Associations policies, procedures and minimum standards are met and that all statutory requirements including trading standards, vehicle and consumer legislation, fire, health and safety etc. are adhered to.
Ensure expected financial performance is met or exceeded.Skills:
Minimum of 5 years’ experience in HGV and trailer maintenance
Minimum of 2 years supervisory experience in a workshop environment
Be flexible and have the ability to work unsupervised with a high level of self-motivation.
NVQ Level 3 or IRTE qualified Commercial Vehicle Technician, but equivalent qualifications considered.
MDLOJ
Octane Recruitment
Billy Olivier
Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers
Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments
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