Hiring Now: Housing Income Officer Near You – Apply Today!
Your Next Housing Income Officer Job Starts Here – Apply Now!
Housing Income Officer
Job Posted: 4 days ago
Salary: £ 18.82 - 18.82 / Hour
Job Type: Temporary
Location: Northamptonshire
Expire in: 24 days
Job Description
Job Title: Housing Income Officer
Location: Northampton - Kettering/Corby
Office presence: Based in office with ability to travel through NNC area.
Rate: £24ph Umbrella / £18.82 PAYE
Driving License required and access to own vehicle
Job Role:
Patch Monitoring: Regularly monitor and manage rent accounts within a designated geographic area or "patch" to identify tenants who are in arrears or at risk of falling behind. Maintain an active awareness of trends within the patch and take proactive steps to prevent rent debt escalation.
Issuing Letters and Notices: Draft and send a range of written communications, including arrears letters, reminder notices, formal demand notices, and legal documents (e.g. Notices Seeking Possession or Notices to Quit).
Contacting Tenants: Communicate effectively with tenants using multiple channels such as telephone calls, emails, and SMS to discuss rent arrears, confirm payment arrangements, or offer support. Ensure all communications are clear, professional, and accurately recorded.
Home Visits: Conduct scheduled and unscheduled home visits to engage with tenants in person, particularly where contact by other means has failed or where sensitive discussions (e.g. vulnerability, financial hardship) are best handled face-to-face. Provide advice, explain consequences of non-payment, and agree on practical solutions.
Office Interviews: Meet tenants in a confidential and supportive office setting to review their rent accounts, understand personal circumstances, and discuss tailored repayment plans. Support tenants to access benefits, budgeting tools, or internal and external support services.
Serving Legal Notices: Serve legal notices in person or via appropriate delivery methods as part of the enforcement process for serious or persistent arrears cases. Ensure all legal protocols and evidential standards are met to support potential court actionBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Housing Income Officer job near me in Northamptonshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).