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Housing Liaison Team Leader
Job Posted: 14 hours ago
Salary: £ 23.02 - 23.02 / Hour
Job Type: Contract
Location: Newham
Expire in: a month
Job Description
Housing Liaison Team Leader
Newham
Full Time
Temporary Join a local authority in Newham as a Housing Liaison Team Leader and help lead a high-performing team delivering vital frontline housing management services across the borough. THE ROLE
As Housing Liaison Team Leader, you will be responsible for supervising a team of Housing Liaison Officers and Resident Service Officers, ensuring the delivery of effective, customer-focused housing services. You’ll support community engagement, manage multi-tenure housing stock, and uphold service excellence across neighbourhood and tenancy management.
Lead and motivate a team, managing performance, training and development
Oversee tenancy and leasehold management, including assignments, successions and terminations
Respond to and resolve escalated resident enquiries and formal complaints
Monitor and address antisocial behaviour in partnership with enforcement teams
Ensure estate inspections, surgeries, and community engagement initiatives are delivered
Provide cover for senior managers and contribute to service planning
Champion health, safety, and wellbeing within your teamTHE CANDIDATE
The successful candidate will have proven experience in a similar team leader role within housing services, ideally in a local authority setting, with a strong commitment to customer service and performance management.
Demonstrated ability to manage and motivate housing officers
Experience in neighbourhood, tenancy, and leasehold management
Strong knowledge of housing legislation and safeguarding procedures
Skilled in handling ASB, legal proceedings, and multi-agency partnership work
Able to confidently lead estate inspections, resident meetings, and community eventsTHE CONTRACT
Full Time
Temporary
RATE: The pay for the role is £27.00 per hour LTD company rate. The PAYE equivalent is £23.02 per hour, inclusive of holiday. HOW TO APPLY
If interested in this role please apply directly or email (url removed) or call (phone number removed) and ask for Beth to discuss further
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidateBefore You Apply
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