Expire in: a month
Rewards and Benefits:
* Permanent role
* Monday to Friday working hours
* Bereavement leave
* Company events
* Company pension
* Free flu jabs
* Gym membership
* Health & wellbeing programme
* On-site parking
* Sick pay
* Varied and interesting role
* Excellent company culture
MTrec’s Client Opportunity:
Our client is an established and successful business based in Sunderland. They are looking for an Import / Export Coordinator to join their team on a full time, permanent basis. If you meet the person specification for the role, please apply below.
The role you will be doing:
* Coordinate carrier collections for all modes of transport, including, Road, Sea, and Air ensuring timely and efficient despatch.
* Investigating late, delayed, lost, and damaged deliveries and working closely with customer service, providing resolution to customer satisfaction.
* Facilitating claims with couriers and freight forwarders.
* Ensure proof of export is obtained, properly documented, and filed in compliance with shipping regulations.
* Provide accurate and timely freight quotations.
* Preparation of shipping documentation and keeping up to date with country requirements
* Handling inbound telephone calls from couriers and customers addressing queries professionally and efficiently.
* Clearance instructions for imports and consulting with warehouse to schedule deliveries.
* Maintaining and update Shipping database, ensuring all records are accurate and current.
About You:
* Experience working within a shipping or logistics role.
* Proficient in Microsoft software applications.
* Professional telephone manner with excellent verbal communication skills.
* Strong team player with the ability to meet targets and prioritise tasks effectively.
* Exceptional communication and interpersonal skills, fostering strong working relationships.
* Ability to organise workloads effectively to complete within department KPIs.
* Proactive and enthusiastic, with the willingness to learn and develop.
* GCSE’s grade A - C / 9 - 4 for Maths and English
Do not include the following in your job application, CV, or cover letter:
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Import / Export Coordinator job near me in Sunderland, Tyne & Wear! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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