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Inbound Call Centre Advisor
Job Posted: 18 hours ago
Salary: £ 23,809 - 24,000 / Annum
Job Type: Permanent
Location: Inverness, Highland
Expire in: a month
Job Description
Inbound Call Centre Advisor
Monday-Friday between 8am-5pm
£23,809 + company bonus
Permanent, Full time
Dingwall
Do you have strong Customer Service experience?
Are you a highly organised individual with strong admin skills looking for your next challenge?
If so, then we have the role for you!
Our client, a leading company who specialise in Debt Recovery across the UK, are looking for Customer Service Administrators to join their team based in Denton. You’ll manage your own workload, whilst using your excellent written and verbal communication skills by responding to written appeals and providing advice to customers regarding the appeals process.
Call Centre Advisor Responsibilities:
* You’ll be responding to written appeals for private parking charge notices
* Analysing case by case data and collating responses
* Providing advice via the customer service phone line on how to appeal when needed
* Prioritising tasks and managing a busy workload
* Performing to KPI’s
* You’ll have strong written and verbal communication skills with high attention to detail
Call Centre Advisor Requirements:
* Customer service/administration experience
* Great written and verbal communication skills
* Self-motivation and an ability to manage your own workload
* Problem solving and decision-making abilities
* Accuracy and strong attention to detail
* The ability to work quickly and accurately
* Sound IT skills – using Outlook, Excel, and Word
If you feel this role is the right fit for you, then Apply NowBefore You Apply
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Looking for your next career move? Join a top company hiring Inbound Call Centre Advisor job near me in Inverness, Highland! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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