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Internal Sales Representative
Job Posted: a day ago
Salary: £ 30,000 - 35,000 / Annum
Job Type: Permanent
Location: Walsall, West Midlands
Expire in: a month
Job Description
Internal Sales Representative - Inbound/Outbound Sales
£(phone number removed) + Commission (OTE £45000) + Benefits
Walsall
Are you an experienced Internal Sales or Account Management professional who thrives in a high-conversion environment? Do you love taking ownership of warm leads, converting them into loyal customers, and re-engaging existing accounts?
This office-based sales opportunity is ideal for someone who enjoys consultative selling, order fulfilment coordination, and being the voice of a well-established manufacturing brand known for quality and speed.
The Business
A long-established UK manufacturer of bespoke, made-to-order building products, this company operates from a busy and collaborative Walsall facility. Their customer base includes trade professionals, developers, and DIY consumers nationwide. The company is investing in commercial growth, and this newly created Internal Sales Representative role is the next strategic step.
Key Highlights
80% inbound enquiry-to-order conversion rate
B2B and B2C customer base (trade and retail)
All products are manufactured onsite - short lead times
Collaborative, friendly team within a growing SME
Training provided; future career growth opportunities available
Role Responsibilities
Respond to inbound sales enquiries by phone and email from trade and retail customers
Understand customer requirements, prepare accurate quotations, and follow up proactively
Help implement new or improve current CRM system to log interactions, manage your pipeline, and maintain customer records
Re-engage lapsed or dormant accounts to uncover new opportunities
Upsell and cross-sell relevant products and services to drive average order value
Work closely with fulfilment and production teams to ensure lead times and expectations are met
Support continuous improvement by providing customer feedback and trend insights
The Ideal Candidate
Proven experience in internal sales, telesales, or account management
Background in construction products, interiors, DIY, trade counters, or custom manufacturing is desirable
Strong communication skills - confident on the phone and by email
High attention to detail - particularly when preparing quotations
CRM experience essential ()
Organised, methodical, and commercially aware
The Package
Salary: £(phone number removed) (depending on experience)
Commission: 5-10% performance-based scheme
On-Target Earnings (OTE): Up to £45,000
Benefits: 22 days holiday + bank holidays, pension, product training
Hours: Mon-Fri 8:30am - 5:00pm | Office-based, Walsall
Apply today to join a stable, friendly, and ambitious business where sales talent is rewarded and nurturedBefore You Apply
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Looking for your next career move? Join a top company hiring Internal Sales Representative job near me in Walsall, West Midlands! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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