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Neighbourhood Housing Officer
Job Posted: a day ago
Salary: £ 37,000 - 37,291 / Annum
Job Type: Contract
Location: Sevenoaks, Kent
Expire in: a month
Job Description
MMP Consultancy are working with a fantastic organisation to recruit Neighbourhood Officer to join them on a temporary basis, based in Kent.
Key Responsibilities:
Manage tenancies across all tenures to provide excellent tailored services that sustain tenancies and make best use of our homes.
Tailor new customers relationships according to need, maintaining the most appropriate ongoing contact with customers to enable them to understand and fulfil the expectations of their tenancy agreement.
Make the best use of our homes by supporting customers to be in the right home whether through use of registers, mutual exchanges, transfers, decants and under-occupation.
Help customers to understand their responsibilities as tenants and how to sustain their tenancy.
Build safe communities with proactive and consistent service delivery to reduce and respond to reports of anti-social behaviour, hate crime, domestic abuse, safeguarding and other tenancy breaches.
Undertake appropriate activities to prepare cases for legal action and deliver successful outcomes on legal cases for the organisation.
Manage environments where we have homes and identify new opportunities to improve estate and scheme conditions to create places where people want to live.
Provide technical and professional housing/tenancy management advice.
Effectively audit homes to identify and prevent tenancy fraud.
Promote and signpost tenants to opportunities for training and employment to meet their aspirations and maximise their income in support of our Income Protection and Financial Well Being strategies.
Build and maintain partnerships with internal and external customer, statutory agencies and referral-based services to support excellent local area delivery.
Continuously support the development and use of ICT to provide an efficient, modern and responsive service to customersBefore You Apply
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