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Onboarding Specialist
Job Posted: 8 hours ago
Salary: £ 23,000 - 23,000 / Annum
Job Type: Permanent
Location: Manchester, Greater Manchester
Expire in: a month
Job Description
We're looking for a proactive and people-focused Activation and Onboarding Specialist. In this role, you'll be the first point of contact for new joiners, guiding them through setup and ensuring a smooth start to their journey!
What you'll do:
Welcome and onboard new joiners.
Provide clear, step-by-step guidance through the activation process
Troubleshoot early-stage issues and answer questions
Ensure a positive first experience that sets users up for long-term success
Collaborate with product, sales, and support teams to improve the onboarding experience
What we're looking for:
Excellent communication and interpersonal skills
Strong organisational abilities and attention to detail
Confidence in explaining products or services to new users
Previous experience in onboarding, customer success, or support is a plus
If you're enthusiastic about helping people, get started and succeed, we'd love to hear from you.
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