Expire in: a month
Operations Manager – Fire Protection & Compliance Services
Location: Oxfordshire-based (with some flexibility)
Contract Type: Full-time, Permanent
Salary: Competitive, dependent on experience
Benefits: 25 days holiday + bank holidays, pension scheme, ongoing professional development
Are you an experienced Operations Manager with a background in compliance-led services or fire protection? Do you thrive in a fast-paced, customer-focused environment where operational excellence and service delivery are key?
We are a well-established, growing business in the fire protection and compliance sector, delivering high-quality services to a wide range of clients. As we look ahead to the next stage of our development, we’re seeking a driven, solutions-focused leader to help shape and strengthen our operations function. This is a key leadership role with strong potential for future growth within the business for the right person.
What you’ll be doing:
* Overseeing day-to-day operations across service delivery, scheduling, and engineer coordination
* Managing a multi-skilled field team to ensure high-quality, compliant service delivery
* Working closely with internal departments to streamline processes and improve efficiency
* Monitoring KPIs, ensuring SLAs are met, and taking action where required
* Leading and developing operational staff, fostering a high-performance culture
* Supporting the business in maintaining accreditations and compliance standards
What we’re looking for:
* Proven experience in a similar operations leadership role, ideally within fire protection, facilities, or compliance-led sectors
* Strong people management skills with a focus on team development and performance
* Excellent organisational and problem-solving abilities
* A customer-first mindset with the ability to balance commercial and compliance needs
* Comfortable using systems to manage operations, scheduling, and reporting
Why join us?
You’ll be part of a stable and reputable business with a strong presence in its sector, known for its commitment to quality and customer service. For the right candidate, this role offers a clear opportunity to take on more strategic responsibility and grow with the company over time.
How to apply:
We’re reviewing applications on a rolling basis, so early applications are encouraged. All enquiries will be handled in strict confidence
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