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Operations Supervisor
Job Posted: 2 days ago
Salary: £ 40,000 - 45,000 / Annum
Job Type: Permanent
Location: Newcastle upon Tyne, Tyne & Wear
Expire in: a month
Job Description
An established facilities maintenance provider is seeking a proactive Operations Supervisor to oversee the delivery of multiple maintenance contracts across a varied client portfolios. This role is central to managing daily operations, supervising a large team of engineers and operatives, ensuring contractual compliance, and driving consistent service quality across all sites.
The successful candidate will ideally possess a strong background in facilities or maintenance services, with proven leadership experience, solid contract administration skills, and a commercial mindset focused on efficiency and profitability.
Key Responsibilities
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Oversee day-to-day operations across a diverse contract portfolio
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Manage and support a team of engineers, operatives, and subcontractors
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Ensure timely delivery of PPM, reactive, and remedial works
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Monitor performance, resolve operational issues, and maintain client satisfaction
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Support invoicing, cost control, and service optimisation
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Ensure compliance with health and safety and company standards
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Collaborate with senior management on performance and profitability
Skills & Experience
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Experience in facilities, maintenance, or engineering operations
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Strong leadership and team management skills
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Knowledge of maintenance workflows and CAFM systems
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Commercially aware with invoicing and budgeting experience
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Organised, proactive, and client-focused
Desirable
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Technical background (e.g., NVQ Level 3, HNC/HND)
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IOSH or equivalent H&S qualification
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Experience with retail, healthcare, or multi-site clientsBefore You Apply
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