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Order Processor
Job Posted: a day ago
Salary: £ 23,800 - 23,800 / Annum
Job Type: Permanent
Location: HX1, Halifax, Calderdale
Expire in: a month
Job Description
My client are looking to appoint an Order Processor on a permanent, full-time basis to support their growing organisation.
Responsibilities:
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Process customer orders through email, Zendesk, and phone channels.
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Handle customer inquiries efficiently via telephone, email, and Zendesk.
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Ensure all orders are processed within the same day, and respond to customer inquiries in a timely manner.
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Provide customer support, helping to resolve any issues related to orders and products.
Required Skills & Qualifications:
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Confident, assertive, and experienced in customer service/inbound sales.
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Knowledge of SAP is a distinct advantage.
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Excellent telephone manner with the ability to stay composed under pressure in a fast-paced environment.
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Strong attention to detail, with the ability to handle various customer inquiries while communicating the company’s warranty and replacement procedures.
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Competent in Excel and proficient in basic office tools.
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Outgoing personality with excellent communication skills, good judgment, and initiative.
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Self-motivated with a strong focus on customer service and the ability to work effectively under pressure.
Hours of work are (Apply online only) Monday to Friday, this is an office-based roleBefore You Apply
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