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Parts Coordinator

Job Posted: a day ago

  • Salary: £ 30,000 - 30,000 / Annum

    Job Type: Permanent

  • Location: Ferndown, Dorset

Expire in: a month

Job Description

Parts Coordinator Job in Ferndown Salary: £30,000 PA Location: Ferndown, fully office based Working Hours: Monday – Friday, 8:30am – 5:00pm Contract Type: Permanent, Full-time Start Date: ASAP Dovetail Recruitment are pleased to be working with a highly respected client in the Ferndown area who are now recruiting for a Parts Coordinator to join their well -established team. As part of the team, you’ll be ensuring the smooth running of all Parts activities. Working with both customers and field-based engineers in parts identification for a range of products. Placing orders with suppliers and arranging deliveries. Duties and Responsibilities: * Collaborate with field-based engineers and customers to identify and source required parts. * Proactively assist engineers in forward planning of parts requirements and coordinate timely deliveries. * Handle inbound calls and customer enquiries courteously and promptly. * Liaise with suppliers to obtain competitive pricing, place purchase orders, and manage procurement administration. * Take a proactive approach to parts purchasing, identify pricing opportunities. * Ensure customers are informed immediately of any changes to pre-agreed parts or delivery arrangements. * Prepare accurate repair estimates for customers and provide timely updates on ongoing jobs. * Assist with job sheet processing where parts information needs to be checked. * Actively identify and resolve issues related to parts, delivery, or communication * Provide support to ensure that parts stores records are accurate and help with general stock control. * Pack parts and organize dispatch to customers, ensuring correct paperwork and courier arrangements. * Deal with goods-in as required on a rota basis * Support with warranty claims – as required. * Working within our ISO9001, 14001 & 45001 procedures Minimum Skills & Experience Required: * Experience working within the automotive industry * Knowledge of parts sourcing and warranty administration * Excellent telephone manner, polite and friendly at all times * Excellent communicator * Attention to detail * Confident with Microsoft Excel Company Benefits: * Contributory pension scheme * 23 days holiday plus Bank Holidays - rising by one day a year to a maximum of 30 days after 8 years’ service. * Career review via appraisal system, including any training required. * Discretionary Sick Pay. * Free life assurance * Free Personal Accident Insurance * Company paid Health Plan for employees and their children up to the age of 18 years. Partner option available too. * Cycle to Work Scheme. * Free car parking

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