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Planner
Job Posted: 16 hours ago
Salary: £ 30,000 - 32,000 / Annum
Job Type: Permanent
Location: EN6, Potters Bar, Hertfordshire
Expire in: a month
Job Description
We are seeking a proactive and highly organised Responsive Service and Repair Planner to join on of our clients dynamic team in Hertfordshire.
You will play a critical role in ensuring our maintenance and repair teams are deployed efficiently, delivering a seamless service to our residents and clients.
Salary £30,000 to £32,000 depending on experience
Monday to Friday 8am-5pm working in the office
Key Responsibilities:
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Coordinate and schedule responsive repair and maintenance jobs for field-based engineers.
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Prioritise emergency repairs and ensure SLAs are met.
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Liaise with tenants, engineers, and contractors to manage appointments and access.
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Monitor progress of repairs using internal systems, updating records in real-time.
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Ensure daily work schedules are optimised for maximum productivity.
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Handle incoming repair requests via phone and email with professionalism and empathy.
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Provide updates to customers and internal teams regarding job statuses and resolutions.
What You Need:
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Experience in a planning/scheduling or customer service role, ideally within social housing or maintenance.
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Strong IT skills – able to quickly learn and use job management and scheduling systems.
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Excellent communication and problem-solving skills.
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Calm under pressure with a methodical approach to workload management.
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A team player with a can-do attitude and strong attention to detail.
What They Offer:
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Be part of a supportive and collaborative team.
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Make a real difference to the quality of services delivered residents.
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Opportunities for training and career developmentBefore You Apply
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Looking for your next career move? Join a top company hiring Planner job near me in EN6, Potters Bar, Hertfordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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