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Role - Regional Facilities Manager
Location- Can be based London, Cambridgeshire, Bedfordshire, Hertfordshire
Salary- The package for the role is £54,100- £56, 100 (£49k-£51k base salary + £5100 car allowance)
Your role as a Regional Facilities Manager:
To ensure the consistent delivery of operational Facilities Management (FM) services across the regional portfolio, and the management of Health & Safety Risk ensuring full compliance across the portfolio. This role will line manage the regional team and manage a portfolio of investor properties. You will directly line manage 2 Senior FM's and oversee the full team of 7 Facilities professionals.
Your duties and responsibilities as a Regional Facilities Manager:
To manage the regional Facilities Management team and to act as focal point for all day to day operational matters within delegated region
Responsible for Risk Management and Statutory Compliance and team's performance within region
Responsible for ensuring operational consistency across the region and team according to the policy and the National FM business plan
Ensure procurement of regional services is completed to a high standard
Ensure the correct contract documentation and commercial terms are in place for each outsourced FM service
Responsible for the performance measurement and management of regional contractor base according to SLA's and KPI's
Ensure utility management and processes are adhered to and any issues are resolved with specified utility consultant
Develop, mentor and coach teams within sector to maximise their personal and operational potential
Manage regional Health & Safety and Risk performance through regular
reporting and acting as regional lead during risk meetings with the
Head of Health & Safety and Regional Heads
Implementation of National FM standards and policies across regional
team
When required chair and lead regional team meetings
Support Associate Director as client lead in terms of reporting, issue resolution and team performance. Where required attend client meetings Manage a portfolio of investor properties across region - these will usually consist of the more complex and challenging sites within the region that has line management responsibilities
Mobilise and demobilise instructions into and out of the regional portfolio adhering to LSH process and procedure
Prepare and manage budgets
Lead, manage and develop the FM's and wider teams within region
To formulate team development plans and the identification of talent/succession planning
Lead and encourage the FM team to consistently achieve or exceed
quality and management control standards, measured against SLA's
and KPI's
Provide technical advice and support to regional team
Audit the FM services to ensure continuous improvement is achieved
managing the regional team through complex change management
programs and operational efficiency projects
Responsible for undertaking data gathering exercises and providing regular project reporting to the regional Associate Director to ensure programs are on track according to project plans
Accountable for driving a consistent approach to Facilities Management across the region and National Facilities Management structure
Responsible for the completion of formal and documented monthly Contractor Management performance meetings, which will include a review of compliance with the service contract's SLA's, KPI's and commercial terms
Identify works across regional team that should be managed in accordance with the requirements of the CDM regulations
Provide support and mentoring to the regional team when required to ensure all instructed work that falls within CDM is captured, and the correct controls are put in place
Support Associate Director in the production of sector performance reports and take appropriate action to ensure continuous improvement is achieved
Management of risks and completion of site and team audits
Assist the Associate Director in developing fee and submitting FM Fee
proposals for investor and consultancy instructions
Assist Associate Director in the completion of regular reviews of the FM fees within region to ensure the FM's time is recovered at all times and instructions remain profitable.To be successful in your role, you should have the following skills and experience:
Significant operational management experience or background in related FM discipline
Must hold as a minimum MIWFM and willing to work towards AssocRICS status (professional qualification to be gained within two years of appointment)
Must hold a minimum of IOSH and prepared to complete NEBOSH
Experience of managing multi-disciplined teams
Cost control, variance and forecasting reporting
Ability to manage multi-client portfolios
Excellent understanding of risk managementIf you would like to discuss this role further please contact Jade Whitmore on (phone number removed) /
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