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Repairs Complaints Coordinator
Job Posted: a day ago
Salary: £ 20 - 22 / Hour
Job Type: Contract
Location: HA3, Marlborough, Greater London
Expire in: a month
Job Description
Our local authority client based in North West London are urgently seeking an experienced Repairs Complaints Coordinator.
*£20 - £22 an hour Umbrella
Responsibilities:
* Managing complaints (Stage 1, Stage 2, and OB cases)
* Tracking and maintaining complaints records on an Excel tracker
* Writing, investigating, and resolving complaints effectively
* Handling maintenance inquiries and supporting surveyors/contractors
* Providing excellent customer service
* Demonstrating strong written and verbal communication skills
Please apply with your updated CV ensuring that any gaps in employment are explained.
At this point, may we take this opportunity to thank you for the interest you have shown in this role. Unfortunately, due to the high volume of applications that we receive, it is not always possible to respond to everyone. Therefore, unless you hear from us within the next 7 days, your application for this vacancy will have been unsuccessfulBefore You Apply
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