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Repairs Coordinator
Job Posted: 17 hours ago
Salary: £ 27,000 - 29,000 / Annum
Job Type: Permanent
Location: Aylesbury, Buckinghamshire
Expire in: a month
Job Description
Main Purpose of your job
To administer the repairs process from initial customer enquiry through survey and quotation to job completion
Responsibilities
- To manage customer enquiries from initial request through survey and quoting stage to job completion
- To raise job packs and files and mark on job board, manage and plan ongoing jobs
- To liase with Engineers Supervisor and Purchase manager to ensure accurate job timing and scheduling of work appropriate to customer needs
- To produce quotes, including costings and calculations where necessary. Production of reports for job completion in accordance with customer requirements
- To ensure completed jobs are forwarded for pricing and invoicing procedure
- To respond to customer queries/complaints resolve where possible. To escalate to appropriate level if required
-To hold and maintain accurate and up to date customer record information
- All tasks to be completed in accordance with the Quality Assurance policy and procedures
Knowledge
IT – Microsoft Word Excel and Outlook
Skills
- Communication – Oral and Written
- Organisation and project planning
- Teamwork
- Flexibility and willingness to change
- Ability to understand basic Technical issues
Experience
Customer Services background
Hours
This is a full-time permanent role (35 hours a week), Monday- Friday 8.30 - 4.30 and 9.00 – 5.00 ( will be one week earlies 1 week lates) 1 hour for lunch.
Holidays 20 days holiday plus bank holidays 1st year
23 days holiday plus bank holidays thereafter
Salary £ 27,000 – £29,000Before You Apply
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Looking for your next career move? Join a top company hiring Repairs Coordinator job near me in Aylesbury, Buckinghamshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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