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RESERVATIONS EXECUTIVE
Job Posted: 20 hours ago
Salary: £ Competitive
Job Type: Permanent
Location: Manchester, Greater Manchester
Expire in: a month
Job Description
RESERVATIONS EXECUTIVE
WARRINGTON
COMPETITIVE SALARY
Our Customer:
Our customer represents the most phenomenal resort in the Canary Islands, attracting customers who love to embrace all things leisure while on holiday. They cater for all needs be it sports or spa, hiking or lazing by the pool in a fantastic, jaw dropping landscape.
They are now seeking a Reservations Executive to join their close knit team.
This Reservations Executive role is ideal for a customer-focused individual with excellent communication skills, attention to detail, and a passion for delivering exceptional service.
In this role, you will benefit from 25 days of holiday, a company bonus, a contributory pension scheme, NO WEEKEND WORK OR SHIFTS continuous training and development, and exciting travel opportunities.
Experience working in travel or hospitality reservations is essential
Job Description:
In this role, you will process bookings via phone, online, and email, handling payments and confirmations, while also managing administrative tasks like invoicing, filing, and issuing vouchers.
* Foster ongoing communication with the overseas property and relevant suppliers
* Work closely with the Accounts team to manage payments and generate reports
* Ensure that all records and files are accurate and up-to-date
* Actively seek out and explore new business opportunities
* Provide support in other business areas when necessary
* Represent the company at events, including potential travel abroad for PR duties
Experience Required:
* Experience working in travel or hospitality reservations is essential
* Excellent communication, interpersonal skills, and active listening
* Positive attitude, proactive mindset, and ability to use initiative
* Strong attention to detail and accuracy in processing data
* Experience in a fast-paced administrative role is ideal
* Team player with an approachable and collaborative work style
* Customer-focused with a commitment to delivering exceptional service
* Proficient in Microsoft Office and confident with digital tools
* Strong organisational and planning skills to manage tasks effectively
Benefits and Perks:
* No weekend or shift work!
* Competitive salary
* Company bonus
* 25 days holiday, which increase annually plus bank holidays
* Birthday off
* Continuous training and development
* Opportunity to travel
* Contributory Pension Scheme
* Company social events
* Free parking
Click here to apply for this Reservations Executive, travel industry job, which is being recruited by Fiona Morrison-Arnthal and Ambitions Travel Recruitment, a boutique recruitment agency, specialising in travel and hospitality roles, and known for sourcing hard-to-find talent.
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