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Sales Team Leader
Job Posted: a day ago
Salary: £ 35,000 - 50,000 / Annum
Job Type: Permanent
Location: Weybridge, Surrey
Expire in: a month
Job Description
Sales Team Leader
Weybridge, Surrey, KT13 0RH
Full-time, Permanent
Base Salary: £35,000.00 - £50,000.00 per year
On Target Earnings: £45,000 - £70,000 per year
Company Overview:
Smarter Cover, a well-established Life Insurance Brokerage, is experiencing sustained growth following a major partnership with one of the world's leading Reinsurance companies. We also partner with top insurers such as AIG, Vitality Life, and Liverpool Victoria to name a few.
Role Overview:
Are you a seasoned Sales Consultant or Insurance Consultant with a proven track record of success? We're hiring experienced Sales Consultants and Insurance Consultants from a variety of Industries. If you are confident on the phone, enjoy a target driven environment and working in an incentivised role then we are interested!
As a Sales Team Lead, you will lead a team of 4 - 10 sales agents in our Weybridge Contact Centre. You will be responsible for achieving sales, quality, and behavioural KPIs, fostering a high-energy environment, and ensuring continuous performance improvement. With the help of Senior Management, you will lead all aspects of agent performance and development in your team, including; coaching, training, and conducting performance reviews (1-2-1’s).
Key Responsibilities:
* Team Performance: Maximize the performance of sales agents by embedding a culture of continuous improvement across call quality, compliance, and sales KPIs.
* Coaching and Development: Conduct meaningful 1-2-1 sessions, coaching agents on call quality, customer outcomes, and performance KPIs. Use the SmarterCover coaching approach to drive performance improvements.
* Accountability: Set SMART objectives and behavioural actions for agents, ensuring high levels of personal accountability. Manage underperformance using the SmarterCover Performance Management policy.
* Sales Culture: Lead by example, maintaining exemplary personal standards of conduct. Create a high-energy, professional sales culture that motivates and engages the team.
* Performance Monitoring: Complete and update weekly and monthly trackers, dashboards, and reports on business unit performance. Participate in effective team meetings, buzz sessions, call listening and training sessions.
* Customer Focus: Maintain up-to-date knowledge of products, processes, and industry best practices. Ensure all activities are aligned with our customer-first mindset.
Core Values:
* Customer First Mindset: Prioritize positive customer outcomes to drive healthy sales
* performance.
* Leadership: Lead by example with high levels of personal accountability.
* Results Focused: Drive team performance through continuous improvement and
* accountability.
* Team Spirited: Foster a supportive, engaging, and motivational environment.
Key Skills:
* Performance coaching and training
* Data analysis and interpretation
* Strong communication skills
* High levels of emotional intelligence
* Organizational and planning skills
* Business acumen
* Ability to work under pressure
* Team player with a motivational approach
* Understanding and exceeding KPIs
* Literacy and numeracy
* Active and positive energy
* Change management
Qualifications:
• 1 year minimum proven experience in sales management, ideally within a life insurance, call centre environment
• Excellent verbal and written communication skills
• Resilient, hardworking, and self-motivated
• Strong leadership and coaching abilities
• High attention to detail
• Ability to learn and retain information quickly
• Adaptability in a demanding sales environment
• Commitment to 40 hours per week, Monday to Friday (09:00 AM – 18:30 PM)
What’s in it for You:
• Competitive starting salary (£33,000 - £50,000 DOE) plus uncapped commission
• Hybrid working after the first 3 months
• Celebratory work environment with events such as summer and Christmas parties, and sporting events• Comprehensive training and development from seasoned professionals
• Various company benefits, including GymPass / WellnessHub access, Bike to Work Scheme, in-house rewards, early finish Fridays, team lunches/dinners, annual eye examination contributions, and pension contributions (3% employer, 4% employee).
Join Smarter Cover and lead a team of exceptional sales agents to success, driving positive outcomes for both customers and the company. Apply now to be part of our dynamic and growing teamBefore You Apply
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Looking for your next career move? Join a top company hiring Sales Team Leader job near me in Weybridge, Surrey! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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