Expire in: a month
The administrator will provide administrative and operational support to the Client. Looking after the use of Commercial Vehicles and Materials Handling Equipment.
Knowledge, Skills, Qualifications, and Experience Required
Essential
* Good telephone and customer service skills
* Strong communication skills
* Analytical skills and attention to detail
* Ability to work on their own initiative, as well as being a team player
* Organizational skills and the ability to prioritize workload
* Flexible with the ability to deal with high volumes
* PC literate – MS Office to include Word / Teams / Outlook 365 and excellent Excel skills (pivot tables / vlookup skills / macros)
* Good literacy and numeracy skills
* Understanding the importance of handling confidential information
Desirable
* Some experience of Fleet/Transport operations
Key Results Areas
You will be required to:
* Assist in the production of fleet Key Performance Indicators and understand how to potentially positively affect outcomes/results
* Achieve statutory compliance relevant to your specific area of responsibility
* Raise Purchase Orders, within approved limits, and highlight related queries with suppliers and senior team members
* Accurately maintain the Fleet database and all other relevant electronic records
* Manage enquiries from our ‘customers’ and seek adequate resolutions, where problems exist
* Follow functional procedures accurately and identify improvement opportunities
This list is not exclusive - other reasonable duties and projects may be assigned from time to time.
Communication and Working Relationships
Internal:
Branch Managers/Supervisors
Area Directors
Regional Fleet Engineers
Fleet Manager
External:
Vehicle/MHE Repairers
Leasing/Rental Partners
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