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Senior Claims Executive
Job Posted: 6 days ago
Salary: £ 43,000 - 50,000 / Annum
Job Type: Permanent
Location: Southampton, Hampshire
Expire in: 22 days
Job Description
Claims Executive – Corporate & Commercial
Location: Southampton (with potential flexibility to work from Alton, Reading, or Farnborough)
Working Pattern: Hybrid – 2 days in office, 3 days from home
Salary: up to £50,000 per annum (dependent on experience)
Type: Full-time, Permanent
We are looking for a skilled Claims Executive to join our Corporate & Commercial team. This is a key role focused on managing complex and high-value claims while supporting junior team members and maintaining strong relationships with clients and insurers.
What you’ll be doing:
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Manage the full life cycle of commercial claims, including large and contentious cases
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Act as the main point of contact for clients, insurers, loss adjusters, and legal representatives
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Mentor and guide junior claims handlers, promoting best practices and professional growth
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Investigate on-site losses and develop robust cases for swift and fair outcomes
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Negotiate settlements with insurers, ensuring optimal results for clients
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Analyse claims data to identify trends and improve claims processes
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Stay up to date with industry developments and regulatory changes
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Prepare reports and present key performance updates to stakeholders
Requirements:
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Extensive knowledge of commercial insurance and claims procedures
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Previous experience in a brokerage setting is essential
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Strong communication, negotiation and client relationship skills
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Proven leadership abilities with experience mentoring others
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Resilient, organised, and able to manage deadlines independently
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GCSEs in Maths and English (or equivalent) required
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A Levels and CII/CILA qualifications desirable
What you’ll get in return:
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Hybrid working model with flexibility and work-life balance
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Opportunity to make a real impact in a supportive, growing team
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Clear progression pathway and ongoing professional developmentBefore You Apply
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