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Service Coordinator
Job Posted: 2 days ago
Salary: £ 27,000 - 33,000 / Annum
Job Type: Permanent
Location: Ipswich, Suffolk
Expire in: a month
Job Description
Service Coordinator - Ipswich
£27,000 - £33,000 (DOE)
Mon-Thurs: 8am-5pm, Fri: 8am-2:30pm
Join a leading manufacturing and production company as a Service Coordinator! You'll play a key role in managing parts, technician schedules, and customer communication.
Your role as a Service Coordinator:
Documentation Management: Maintain and manage all documentation related to service and spare parts.
Scheduling Coordination: Plan and coordinate service technician's schedules for customer visits around the UK and Europe.
Customer Communication: Act as a liaison between customers and the technical team, ensuring timely and accurate information exchange.
Inventory and Procurement: Handle the administration of procurement, inventory control, and shipping of spare parts.
Database Management: Maintain accurate records of spare parts availability in the internal database.
Customer Documentation: Assist in the preparation and distribution of customer-related service documents.
Primary Contact: Serve as the first point of contact for customer inquiries related to parts and services.
General Administration: Perform general ad hoc administrative tasks as required.
Skills and Experience required to be considered for this role:
Experience in within a customer focused administrative, scheduling or planning role
Experience using a CRM system and Microsoft office
Confident and professional telephone manner
Previous experience in a service coordination, logistics, scheduling or administrative role (preferably in a manufacturing or technical environment).
Full UK driving license and own transport due to company remote location
Benefits to working here:
Early Finish Fridays of 2.30pm
20 days annual + Bank Holidays
Free Parking
5% employer pension contribution
If you feel like you meet the above criteria & would like to be considered for this Service Coordinator position, please apply with your CV and contact Katie at Prime Appointments for a confidential chat. #officejobsBefore You Apply
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Looking for your next career move? Join a top company hiring Service Coordinator job near me in Ipswich, Suffolk! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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