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Service Designer
Job Posted: 2 days ago
Salary: £ 400 - 400 / Annum
Job Type: Contract
Location: BS32, Woodhouse Down, South Gloucestershire
Expire in: 25 days
Job Description
The contractor will be required to work from the offices 3 days per week and will be required to travel to various locations throughout the UK (expenses will be paid etc)
Security Clearance: BPSS
This role involves design and implementing IT end user and services migration solutions to ensure successful transfer and adoption of post transfer user IT accounts, desktops/laptops, associated infrastructure, applications and systems access as appropriate. You’ll work with a small end user migration team including a Services Transition Lead, User & End User Compute Coordinator, end user hardware deployment & floorwalking team and the primary IT Service Provider within an IT & Records programme workstream, and be expected to work and engage with the other programme workstreams, transferring sites and their end users etc.
Key Deliverables
• Design and implement IT services solutions to address the IT services transfer and business change requirements.
• Collaborate with transferring sites personnel & functions, the migration & service transition team and primary IT Service Provider to validate solution requirements.
• Provide technical guidance and support to the migration and service transition team.
• Ensure solutions are scalable, secure, and aligned with enterprise architecture and IT service management arrangements.
• Support the planning, testing and execution of the IT services migration.
• Proactively chase down and/or escalate issues where necessary.
• Support the maintenance of safe, compliant and secure business operations, and people change imperatives.
• Identification, capture and sharing of lessons learnt and associated enactment of timely continuous improvement activities.
Qualifications & Experience
• Strong understanding of IT end user, end user compute, infrastructure, applications and systems migration strategies and principles.
• Excellent problem-solving and analytical skills.
• Strong communication and stakeholder management abilities.
• Ability to manage multiple site migrations simultaneously.
• Experience in developing and delivering service migration solutions in IT change/transformation/transition and M&A type scenarios. (Desirable)Before You Apply
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