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Service Engineer (Progression to Service Manager)
Job Posted: 17 days ago
Salary: £ 35,000 - 40,000 / Annum
Job Type: Permanent
Location: York, North Yorkshire
Expire in: 11 days
Job Description
Service Engineer (Progression to Service Manager)
£35,000-£40,000 + Company Bonus + On call allowance (phone only) + Progression + Training + Company Benefits
York
Are you a Service Engineer looking to move off the tools within a supervisory role where you will be responsible for supporting engineers, and be the first line of support for customers within the tight-knit, long established UK subsidiary of a global leading company offering the opportunity to greatly increase your earnings through a bonus and occasional on call?
This well-established company are the UK subsidiary company of a multi-billion turnover company who provide a range of packaging and labelling solutions for a varied client base primarily within the F&B and Ecommerce sectors. They have seen continual growth since their establishment in 1978 and due to an ever increasing workload are looking to further grow their team.
On a daily basis your responsibilities will be split between aftersales and supporting the service team. You will check specifications from the sales team, then send these to the manufacturing team in Germany, once back you then arrange an engineer to attend the installation and any subsequent servicing. Further to this you will support engineers with their daily workload / jobs list etc. as you oversee engineers across a regional patch in the UK.
This varied role would suit a Service Engineer looking to move off the tools in a varied, office based role where you will work from the office and across a regional patch providing technical support for clients in a role offering training on cutting edge software and ongoing development.
The Role:
Aftersales work, look at drawings and check correct fit for project component
Liaise with manufacturing team in Germany and customers to ensure high level of customer service
Once product received arrange install and subsequent servicing
Send service engineers job sheet and support with scheduling done effectively
Office based role, regular customer interaction on phone
On call 1 in 10, 5pm-8pm weekdays, Saturday / Sunday 9am-5:30pm - but phone onlyThe Person:
Service Engineer looking to move off the tools
Automation / Packaging / Engineering background
Looking for an office based role, Commutable to YorkService, Coordinator, Supervisor, Manager, FSE, Field Service Engineer, Mechanical, Maintenance, Manufacturing, Scheduling, Labelling, Machinery, Technical, Regional, North East, Yorkshire, York
Reference number: BBBH19167
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.
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