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Service Manager
Job Posted: 13 days ago
Salary: £ 40,000 - 49,000 / Annum
Job Type: Permanent
Location: Ipswich
Expire in: 14 days
Job Description
Service Manager – Main Dealership
Location: Ipswich, Suffolk
Salary: £40,000 Basic, OTE £49,000
Benefits: Fuel Card, Company Car, 25 Days Holiday + Bank Holidays
We are seeking a dedicated Service Manager to oversee the service department at our clients main dealership in Ipswich. This is a fantastic opportunity for an experienced Service Manager to take the next step in their career within a respected and forward-thinking group.
Key Responsibilities:
As Service Manager, lead and manage the daily operations of the service department
The Service Manager will supervise, motivate, and develop a team of service advisors and technicians
Ensure the Service Manager function complies with all company policies, procedures, and industry regulations
The Service Manager will monitor departmental KPIs and drive performance improvements
Handle escalated customer inquiries and complaints as the senior Service Manager on site
The Service Manager will collaborate closely with other departments to improve overall dealership performance
A successful Service Manager will identify training needs and implement development plans for the team
As Service Manager, you’ll take ownership of customer satisfaction and retention targets
The Service Manager will ensure health and safety standards are met across the service area
Provide reports and analysis to senior management – a core task for the Service Manager
The Service Manager will maintain manufacturer relationships and standards
Oversee workshop efficiency and productivity as part of the Service Manager’s daily responsibilities
The Service Manager will ensure accurate and timely invoicing and job completion
As a visible leader, the Service Manager will lead from the front, setting a professional example at all times
A high-performing Service Manager will actively contribute to business growth and profitabilityRequirements:
Proven experience as a Service Manager or similar role within the automotive industry
Strong leadership and team management skills, essential for a successful Service Manager
Excellent communication and interpersonal abilities
In-depth understanding of automotive service operations and manufacturer processes
Analytical skills to support the Service Manager in driving continuous improvement
Full UK driving license required for the Service Manager positionWorking Hours:
Monday to Friday, 8:30 AM – 5:30 PM
Saturdays when requiredHow to Apply: If you're a motivated Service Manager ready to take on a rewarding challenge in Ipswich, we want to hear from you. Submit your CV today. Applications are reviewed on a rolling basis, and we aim to respond within 24 hours.
About Holt Recruitment:
Holt Recruitment is a leading agency specializing in Automotive, Motor Trade, Engineering, OEM, and related industries. We recruit across the UK for roles such as Service Manager, Aftersales Manager, Workshop Manager, Service Operations Manager, Automotive Service Manager, and Service Centre Manager.
We cover a range of sectors including Technical, Mechanical, Engineering, Sales, Aftersales, Bodyshop, Fleet Management, Accounts, Finance, Marketing, Managerial, Logistics, Parts, Administration, Contact Centre, and Senior Appointments.
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