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Service Manager
Job Posted: a day ago
Salary: £ 39,000 - 49,000 / Annum
Job Type: Permanent
Location: Ipswich
Expire in: a month
Job Description
Job Title: Service Manager – Main Dealership
Location: Ipswich, Suffolk
Salary: £39,000 Basic | OTE £49,000
Benefits: Fuel Card, Company Car, 25 Days Holiday + Bank Holidays
About the Role: We are looking for an experienced Service Manager to join a well-established main dealership in Ipswich. This is a great opportunity for a dedicated Service Manager to lead a professional service team, drive departmental success, and provide excellent customer service.
As a Service Manager, you will be responsible for overseeing the full operation of the service department. This role would suit a proactive Service Manager who thrives in a structured dealership environment and is passionate about delivering high standards of service.
Key Responsibilities of the Service Manager:
Manage the daily activities of the service department as the leading Service Manager
Supervise, coach, and support service advisors and technicians as an engaged Service Manager
Monitor performance metrics, customer satisfaction, and profitability—key Service Manager responsibilities
Ensure compliance with dealership and manufacturer processes as a knowledgeable Service Manager
Handle customer complaints and concerns with professionalism, reflecting the role of a skilled Service Manager
Work collaboratively with the sales and parts departments as a cross-functional Service ManagerRequirements:
Proven experience as a Service Manager or in a similar automotive management role
Strong team leadership and communication skills—essential for a successful Service Manager
Sound understanding of dealership service operations, typical of an experienced Service Manager
Analytical mindset to review KPIs and implement improvements, key to any effective Service Manager
Full UK driving licence required to fulfil Service Manager duties across the siteWorking Hours:
Monday to Friday: 8:30 AM – 5:30 PM
Saturdays when required – flexibility is expected of a committed Service ManagerWhy Join Us? This is a fantastic opportunity for a results-driven Service Manager to join a respected dealer group offering long-term career development. You will enjoy working in a forward-thinking environment where your efforts as a Service Manager will be recognised and rewarded.
How to Apply: Submit your CV today and step into your next challenge as a professional Service Manager. We aim to respond to all Service Manager applications within 24 hours.
Holt Recruitment is a leading recruitment agency specializing in the automotive, motor trade, engineering, OEM, and various related industries. We are currently recruiting across the UK for several positions, including Service Manager, Service Department Manager, After Sales Manager, Service Advisor Manager, Workshop Manager, Service Operations Manager, Automotive Service Manager, and Service Centre Manager.
Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential AppointmentsBefore You Apply
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