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Service Manager
Job Posted: 5 days ago
Salary: £ 40,000 - 60,000 / Annum
Job Type: Permanent Contract
Location: Royal Tunbridge Wells, Kent
Expire in: 23 days
Job Description
Service Manager Opportunity
Elevate Your Career with a Leading Automotive Dealership
Ready to advance your career? Join a prestigious automotive dealership as a Service Manager. This role blends leadership, strategic planning, and customer service, ideal for a seasoned professional.
Key Benefits:
- Leadership Role: Manage a team including Service Receptionists, Workshop Controllers, Technicians, and Apprentices.
- Strategic Influence: Collaborate with the General Manager to set and achieve departmental goals, ensuring customer satisfaction and profitability.
- Career Development: Engage in continuous professional development for yourself and your team.
- Customer-Centric: Enhance customer relations and satisfaction through improved facilities, skills, and marketing strategies.
- Financial Acumen: Oversee budgets, control expenses, and maximise profitability through efficient resource management.
Key Responsibilities:
- Operational Efficiency: Ensure the service department runs efficiently and profitably by adhering to policies and standards.
- Customer Satisfaction: Maintain high standards of customer service and retention, ensuring positive and professional interactions.
- Financial Management: Achieve budget objectives by examining accounts, operating controls, and KPIs. Ensure accurate invoicing and job costing.
- Personnel Management: Recruit, train, and manage service staff. Conduct performance appraisals and ensure training standards are met.
- Campaign Coordination: Manage new campaigns, ensuring timely and accurate completion.
- Quality Control: Ensure all quality control mechanisms are followed, including MOT compliance and warranty claims.
Skills and Experience Required:
- Leadership: Proven experience managing a team within a service department or similar environment.
- Financial Acumen: Strong understanding of budget management, financial reporting, and cost control.
- Customer Service: Demonstrated ability to enhance customer satisfaction and retention.
- Technical Knowledge: Familiarity with automotive service processes and standards.
- Communication: Excellent interpersonal and communication skills, capable of liaising with various stakeholders.
This role is more than just a job; it’s a chance to lead, innovate, and grow within a supportive and dynamic environment. If you have the skills, experience, and drive to excel, apply now to embark on a rewarding career journeyBefore You Apply
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Looking for your next career move? Join a top company hiring Service Manager job near me in Royal Tunbridge Wells, Kent! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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