Expire in: a month
Job Title:
Service & Solutions Sales Specialist
Reporting to:
Parts Sales Supervisor
Salary:
£32,150
Hours:
40
Location:
Aylesford
Type:
Permanent
Company:
A leading manufacturer specializing in plant equipment, known for its innovation and reliability in construction and earthworks.
Job Function:
Identify upselling opportunities for service and solutions products, telesales to direct customers and follow up dealer activities for light equipment
Key Responsibilities:
* Generate machine reports and actively contact customers (telesales) upselling service contracts, service kits and extended warranties.
* Download and Investigate Telematics Data to proactively contact customers for due services and identify further upselling potential.
* Identify expiring subscriptions for digital services and contact customers prior to expiry securing contract renewals.
* Promote Service and Solution Campaigns with direct customers and follow up on dealer engagement and activity. Monitor and report on success and provide regular feedback to Product Support Managers and Service and Solutions Sales Manager
* Ensure compliance in new machine handover process for all service and solutions related topics.
* Maintain and support internal and external sales platforms.
* Cross functional support for administration and parts team when required.
Experience / knowledge required:
* Telesales or sales experience
* Excellent communication, telephone and negotiation skills
* Microsoft Office (Excel, Outlook, Teams)
* SAP preferred but not essential
Personal Qualities / Key Skills:
* Communication & Telephony Skills
* Persuading and Influencing
* Planning & Organising
* Team Working
* Customer Focus & Building Relation Ships
* Growth Mindset
* Self-Motivation
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Looking for your next career move? Join a top company hiring Service & Solutions Sales Specialist job near me in Aylesford, Kent! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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