Hiring Now: Servicenow Business Analyst - ITAM (HAM & SAM) Near You – Apply Today!
Your Next Servicenow Business Analyst - ITAM (HAM & SAM) Job Starts Here – Apply Now!
Servicenow Business Analyst - ITAM (HAM & SAM)
Job Posted: a day ago
Salary: £ 55,000 - 65,000 / Annum
Job Type: Permanent
Location: United Kingdom
Expire in: a month
Job Description
A boutique ServiceNow Partner is seeking an experienced ServiceNow Business Analyst with a strong background in Hardware Asset Management (HAM) and Software Asset Management (SAM). This is an excellent opportunity to join a high-performing team delivering strategic ITAM initiatives through the ServiceNow platform.
Role Overview:
In this role, you will work closely with stakeholders across IT, procurement, and compliance to define, document, and deliver functional requirements for HAM and SAM modules within ServiceNow. Your work will directly contribute to improving asset visibility, compliance, and cost optimisation across the organisation.
Key Responsibilities:
Lead requirements gathering sessions for ServiceNow HAM and SAM modules
Translate business needs into functional specifications and user stories
Collaborate with development teams to support configuration and implementation
Support integration of HAM/SAM with CMDB, Discovery, and third-party data sources
Define and improve processes for hardware and software asset lifecycle management
Ensure alignment with licensing policies, audit readiness, and governance frameworks
Conduct UAT and assist in change management and user training
Key Requirements:
Demonstrable experience as a Business Analyst in ServiceNow HAM/SAM projects
Strong understanding of IT Asset Management practices and the asset lifecycle
Experience with licensing models, software compliance, and vendor audits
Skilled in stakeholder engagement and workshop facilitation
Familiarity with CMDB and Discovery integrations
ServiceNow certifications (e.g., CSA, CIS-HAM, CIS-SAM) are highly desirable
Excellent communication and documentation skills
What’s on Offer:
Join a forward-thinking team delivering enterprise-level ServiceNow solutions
Opportunity to shape and optimise ITAM practices for large-scale clients
Flexible working arrangements and a supportive culture
Competitive salary and clear opportunities for progressionBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Servicenow Business Analyst - ITAM (HAM & SAM) job near me in United Kingdom! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).