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Technical Customer Support Associate
Job Posted: a day ago
Salary: £ 25,260 - 25,260 / Annum
Job Type: Permanent
Location: Brighton, East Sussex
Expire in: a month
Job Description
Our client are looking for a Technical Customer Advisor to join their growing team.
This is an exciting opportunity to work within a small friendly team who encourage inhouse development and career progression.
You will be adaptable, with excellent communication skills and a background working in a corporate environment dealing with customers over the phone and via email.
Salary: £25,260
Hours: Hybrid 3 days in office, 2 days at home. Monday to Friday, 9am to 5.30pm
Benefits: 25 days holiday plus bank holidays, birthday day off, excellent pension scheme, discounts on major retailers, wellbeing centre including access to free fitness classes, pets in the office!
Responsibilities:
Respond to customer enquiries through phone, email, and live chat in a timely and professional manner.
Process customer orders using mapping tools and other relevant systems.
Monitor and manage internal systems to ensure smooth operations related to the role.
Provide support to other teams, such as sales and consultancy
Recommend appropriate products and services based on customer needs and preferences..You will:
Have excellent verbal and written communication skills
Strong attention to detail
Have an interest in IT/data
Some technical experience
Use Google packages confidently (ie Sheets, Slides, Docs, Gmail)
Salary: £25,260
Hours: hybrid 3 days in office, 2 days at home. Monday to Friday, 9am to 5.30pm
Immediate start dates
Apply today for an immediate chat!
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